Privacy Policy

Controller and contact

Agente Agora LLC is responsible for the processing described in this policy. For privacy questions, contact us at the address below.

Information we collect

We collect information you provide when you contact Agora, create an account, or use the service, including your name, email address, company, sign-in details, and information needed to operate the features you choose to use. We may also receive basic technical information such as usage logs, IP address, browser type, and security diagnostics.

Sign in with Google

When you choose to sign in with Google, we receive only basic identity information: name, email address, profile image, and Google account identifier. We use that information only to authenticate you and administer your account.

Agora does not request access to Gmail, Google Drive, Google Calendar, or other Google Workspace content. Agora does not sell Google user data or use it for advertising.

How we use information

We use information to provide, maintain, and improve Agora, respond to requests, administer accounts, protect the service, meet applicable obligations, and communicate about operational matters. We do not use personal information for purposes incompatible with this policy.

Service providers

We may share information with providers that help us host, secure, analyze, or deliver the service. These providers may process information only under our instructions and for the purposes described here.

Retention

We retain information for as long as needed to provide the service, maintain operational and security records, resolve disputes, and meet applicable obligations. When information is no longer needed, we delete or anonymize it through our processes.

Security

We use reasonable technical and organizational measures to protect information from unauthorized access, use, loss, or disclosure. No system can guarantee absolute security, so please also protect your credentials.

International transfers

Information may be processed in countries other than where it was collected when needed to operate Agora or work with service providers. We use reasonable measures so that processing maintains the protections described in this policy.

Your rights

Depending on applicable law, you may request access, correction, deletion, restriction, or objection to the processing of your information, and receive a copy where applicable. Contact us to exercise these rights.

Children

Agora is not directed to children, and we do not knowingly collect personal information from children. If you believe a child has provided us information, contact us so we can review it.

Updates to this policy

We may update this policy when our practices, the service, or applicable requirements change. We will publish the updated version with a new effective date.